If you need help, call TOLL-FREE: 1 (800) 479-4941
FREQUENTLY ASKED QUESTIONS
Buyers May Incur Additional Delivery Fees If:
- A Refused Delivery with No Damage Occurs, Resulting in a 25% Surcharge
- An Address Change Takes Place After the Order is Placed, Resulting in a $25 Charge
- Any Other Situations Resulting in Additional Handling Costs from the Freight Carrier
*If you require a lift gate or want inside delivery, you must speak to a sales representative prior to shipment.
1How long does it take to mount a complete Bump N' Drive kit?
The average mounting time is approximately half a day.
2Can one person do the installation?
3Can metal posts be used as hinge or latch posts?
Yes. We recommend using square metal posts of at least 5" or more. If round posts are used, they need to be anchored into cement.
4How can typical sagging of a gate be avoided?
Every newly installed gate will sag over time, which is mostly due to the material of the gate. The best means of prevention is to use the provided gate wheel.
5Can livestock open the bump gate?
Although no gate or cattle guard is 100% secure, our extensive tests show that if livestock were to accidentally disengage the Bump N' Drive gate latch, the hinge design makes the gate want to stay closed. Even smart livestock do not understand the concept of following through.
6Is there a cancellation fee?
If an order is canceled after the item has been shipped, a cancellation fee of $45 applies. Backorders can be canceled without penalty unless they have been shipped.